Knowledge Base

Space shortcuts

Page tree

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 4 Next »

  • Page:
    E-mail Validation —

    In order to verify if you have an existing account, or should sign up for a new one, we must first verify ownership of your e-mail address.

    Step 1

    Fill out the E-mail Address field with the primary e-mail that you would like to use with your FIRST Portal account and click Request confirmation code.
  • Page:
    How to Join a Group (or a SIG) —

    Access to FIRST Services and Special Interest Group (SIG) resources are managed by groups at FIRST Portal. Some groups (like FIRST SIGs) are open for anyone to apply, other require that you be a FIRST Full Member or Liaison, or basically a volunteer in any other SIG or group. There are three possible ways to join a group:
  • Page:
    Inviting New Members to a Team —

    Only Team Representatives can invite new members to an existing team. Each team may have a maximum of two team representatives (a primary and a secondary) with the ability to invite new members and submit team updates at FIRST Portal. Existing members are listed at FIRST Membership > Team Members, which also enables the representative to update the team member's profile information.
  • Page:
    Joining a Team —

    To be part of a team at FIRST Portal, a member must receive an invitation from the team representatives. Within the invitation a unique URL will lead to the invitation with the data provided by the team rep.

    If you access the invitation link without authentication, you will be given an option to create a new profile within FIRST Portal already linked to this team. However, if you have already created your FIRST Portal profile, we encourage you to sign in and use the simplified version of the interface. A FIRST profile may be associated to multiple teams and even apply to a new membership (for example a Liaison membership).
  • Page:
    Multi-Factor Authentication —

    During the initial sign-in process, Team Members and Contributors will be asked to configure at least one Multi-Factor Authentication (MFA) device. MFA can be viewed and edited at the Account Security of SSO-eligible users.

    The FIRST identity platform supports the following multi-factor options:

    1. WebAuthn-compliant Security Keys / Biometrics (Most Secure / Preferred)
  • Page:
    Password Recovery —

    If you do have a working profile within FIRST, but do not know the password, you can try the password recovery procedure, which can be accessed directly at portal.first.org/auth/pass.

    If you have not verified your e-mail yet, you will be prompted for an E-mail Validation before continuing.

    There are several password recovery options available, based on your account security information:
  • Page:
    Profile Creation —

    If you do not have an existing profile, you may complete the creation of a new profile by providing your name and a password.

    After a successful submission of the profile creation form, you should be redirected back to the Sign In page.
  • Page:
    Recovery Codes —

    These codes can be used for self-service password reset or or updating multi-factor authentication in the event of a lost password or security device. Please ensure that you download them and securely store them, as they can be used for recovering access to your account.

    Once generated they cannot be retrieved again, so make sure to copy them as you generate them the first time. You may, at any time, revoke your existing codes and generate new ones.
  • Page:
    Reset Multi-Factor Authentication Preferences —

    Should you lose access to your configured MFA options, you can update your MFA configuration through this reset procedure. At the Sign In screen there is a button to Reset MFA, which you can access without authentication. However, you will be required to confirm your e-mail first.

    Once you have done so you need to validate this request using a Recovery Code or decrypting a message using your personal PGP key. The validation options should match your profile at this point: if you did not download your Recovery Codes or set your PGP key, those options will not be available. The fallback option is requesting FIRST support, which might rely on validating your ID through a secure channel.
  • Page:
    Roles at FIRST Portal —

    These are the basic roles within FIRST Portal:

    1. Team Representatives and Liaisons have the ability to manage their team and member information, support onboarding their members, and view and pay team dues invoices. Representatives are required to set up at least one MFA option to access FIRST Services.
  • Page:
    Select your FIRST.Org Username —

    You can always use the primary e-mail to authenticate to FIRST Services. Additionally, a unique and persistent FIRST.Org Username can be chosen from pre-selected options based on your name.

    Once logged in, you can go to Account Security > Choose Username (button) to select your username.

    Once selected, this username will be linked to your account and cannot be changed. In case you do not have any options available or the options presented are undesirable, please reach out to FIRST Support for assistance.
  • Page:
    Sign in to FIRST Portal and Services —

    You can sign-in to FIRST Portal using either your primary e-mail address or your FIRST username. If you just created your profile, you will need to create a username, so you should use the e-mail.

    Note: The Remember me option will just store the last used username within browser storage, there are no cookies involved.
  • Page:
    Sign Up to FIRST Portal —

    Proceed to the FIRST Portal sign-up page and click the Sign Up button.

  • No labels