Add troubleshooting article


TitleCreatorModified
What if I lose my MFA device / OTP and need to recover MFA?Maria Fernanda de PaulaJun 08, 2024
What are the password setup/recovery options?Maria Fernanda de PaulaApr 02, 2024
Do I need to setup a new account?Giovana VazApr 02, 2024
My question is not answered here, or I am having difficulties onboarding or using FIRST Portal or SSO-enabled services.Maria Fernanda de PaulaApr 02, 2024
What if I have setup an OTP device, but it is not working?Maria Fernanda de PaulaApr 02, 2024
What are the supported MFA options?Maria Fernanda de PaulaApr 02, 2024
What if I have already set my password, but the services are still locked?Maria Fernanda de PaulaApr 02, 2024
Why do I need to confirm my e-mail address?Giovana VazApr 02, 2024
Can I use this (picture/content/application)?Guilherme CapileApr 02, 2024

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