Add troubleshooting article
Title | Creator | Modified |
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What if I lose my MFA device / OTP and need to recover MFA? | Maria Fernanda de Paula | Jun 08, 2024 |
What are the password setup/recovery options? | Maria Fernanda de Paula | Apr 02, 2024 |
Do I need to setup a new account? | Giovana Vaz | Apr 02, 2024 |
My question is not answered here, or I am having difficulties onboarding or using FIRST Portal or SSO-enabled services. | Maria Fernanda de Paula | Apr 02, 2024 |
What if I have setup an OTP device, but it is not working? | Maria Fernanda de Paula | Apr 02, 2024 |
What are the supported MFA options? | Maria Fernanda de Paula | Apr 02, 2024 |
What if I have already set my password, but the services are still locked? | Maria Fernanda de Paula | Apr 02, 2024 |
Why do I need to confirm my e-mail address? | Giovana Vaz | Apr 02, 2024 |
Can I use this (picture/content/application)? | Guilherme Capile | Apr 02, 2024 |