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Knowledge Base

Created by Guilherme Capile, last modified on Apr 22, 2024

Recently updated articles

Accessing the FIRST Learning Platform (learn.first.org)
Dec 17, 2024 • updated by Dave Schwartzburg • view change
How-to articles
Dec 13, 2024 • updated by Dave Schwartzburg • view change
What if I lose my MFA device / OTP and need to recover MFA?
Jun 08, 2024 • updated by Dave Schwartzburg • view change
Knowledge Base
Apr 22, 2024 • updated by Guilherme Capile • view change
Connecting a Team MISP instance to FIRST
Apr 10, 2024 • updated by Guilherme Capile • view change
Connecting a Team MISP instance to FIRST
Apr 10, 2024 • created by Giovana Vaz
What if I lose my MFA device / OTP and need to recover MFA?
Apr 02, 2024 • updated by Maria Fernanda de Paula • view change
I have lost or can no longer use the PGP key on file, can you update it with my new key?
Apr 02, 2024 • updated by Maria Fernanda de Paula • view change
What are the password setup/recovery options?
Apr 02, 2024 • updated by Maria Fernanda de Paula • view change
Do I need to setup a new account?
Apr 02, 2024 • updated by Maria Fernanda de Paula • view change
My question is not answered here, or I am having difficulties onboarding or using FIRST Portal or SSO-enabled services.
Apr 02, 2024 • created by Maria Fernanda de Paula
What if I have setup an OTP device, but it is not working?
Apr 02, 2024 • created by Maria Fernanda de Paula
What are the supported MFA options?
Apr 02, 2024 • created by Maria Fernanda de Paula
What if I have already set my password, but the services are still locked?
Apr 02, 2024 • updated by Maria Fernanda de Paula • view change
Why do I need to confirm my e-mail address?
Apr 02, 2024 • created by Giovana Vaz

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